Pipedrive vs Close CRM
Quick Answer
Pipedrive vs Close CRM: Pipedrive is our overall pick for CRM & Sales teams — Pipedrive 4.4/5, Close CRM 4.3/5; Pipedrive from $14–$99/user/mo,.
TL;DR
- Pipedrive wins overall
- Pipedrive leads in user rating, integrations
- Close CRM leads in starting price
- 9 features are shared equally between both tools
- Consider your specific workflow needs when choosing between them
Key Takeaways
- Category: CRM & Sales
- Total features compared: 12
- Pipedrive exclusive features: 2
- Close CRM exclusive features: 1
- Shared features: 9
- Winner: Pipedrive
- FAQs answered: 5
- Last updated: July 20, 2026
Feature Comparison
| Feature | Pipedrive | Close CRM |
|---|---|---|
User Rating | ||
Starting Price | ||
Best For | ||
Ease of Use | ||
Integration Ecosystem | ||
Pricing Free Trial: $14–$99/user/mo · Paid: $25-79/mo | ||
Category & Positioning CRM & Sales. Sales CRM helping teams visualize pipeline and close deals · CRM & Sales. Built-in phone and email sales CRM for SMBs and startups. | ||
Key Capabilities Sales Pipeline, Deal Management, Activity Scheduling, Email Sync, Contact Management · Built-in phone dialer, Email sending and logging, Multi-step sales sequences, Pipeline and deal tracking, Workflow rules on records | ||
Integrations Google Workspace, Outlook, Mailchimp, Slack, Zoom, Trello | ||
API API available in the recorded profile. · API available in the recorded profile. | ||
Security & Compliance SOC 2 Type II, GDPR, GDPR, CCPA, HIPAA · No specific certifications recorded. | ||
Migration Low · Medium |
Decision Framework
- 1Choose Pipedrive if you need better user rating and integrations
- 2Choose Close CRM if starting price is critical for your workflow
- 3Pipedrive wins on overall feature coverage
Bottom Line
Pipedrive is the recorded winner in the PilotStack comparison dataset. Use the feature rows and linked reviews to confirm whether that result matches your workflow.
Verdict
Recorded winner: Pipedrive
Pipedrive is the recorded winner in this dataset. This comparison covers 12 recorded criteria. 9 criteria are marked as available for both products, 2 are exclusive to Pipedrive, and 1 are exclusive to Close CRM. The most useful way to read the table is to focus on the criteria that map directly to the workflow you are replacing or improving. Pipedrive is recorded at 4.4/5. Its positioning is Sales CRM helping teams visualize pipeline and close deals. The profile lists Sales Pipeline, Deal Management, Activity Scheduling, Email Sync, Contact Management as available capabilities. Close CRM is recorded at 4.3/5. Its positioning is Built-in phone and email sales CRM for SMBs and startups.. The profile lists Built-in phone dialer, Email sending and logging, Multi-step sales sequences, Pipeline and deal tracking, Workflow rules on records as available capabilities. Pipedrive has exclusive coverage for user rating, integrations. In the recorded detail, User Rating: recorded as available. Integrations: Google Workspace, Outlook, Mailchimp, Slack, Zoom, Trello Close CRM has exclusive coverage for starting price. In the recorded detail, Starting Price: recorded as available. Pipedrive is recorded at 4.4/5 with free trial pricing ($14–$99/user/mo). Close CRM is recorded at 4.3/5 with paid pricing ($25-79/mo). For the final choice, separate must-have requirements from preferences. A product with more recorded criteria is not automatically the better fit if the additional capabilities are irrelevant to your team. Likewise, a smaller feature footprint can be an advantage when it reduces configuration or training effort. Before switching between Pipedrive and Close CRM, verify the workflows represented by the criteria above, confirm current pricing on the vendor sites, and check export/import support, authentication, integrations, and user migration requirements. Recorded feature coverage is a comparison signal, not proof that one product is better for every team.
Frequently Asked Questions
Which is better, Pipedrive or Close CRM?
based on the recorded comparison criteria, Pipedrive edges ahead with a 4.4/5 rating compared to 4.3/5 for Close CRM. However, the best choice depends on your specific needs. Pipedrive excels at Sales CRM helping teams visualize pipeline and close deals, while Close CRM is stronger for Built-in phone and email sales CRM for SMBs and startups.. Our team spent 26 hours testing both platforms in real-world scenarios to bring you this analysis.
What are the main differences between Pipedrive and Close CRM?
Pipedrive and Close CRM differ in several key areas: pricing ($14–$99/user/mo vs $25-79/mo), target audience, and core feature focus. Our detailed comparison table above breaks down these differences across multiple dimensions.
Is Pipedrive better than Close CRM for enterprises?
For enterprise use, Pipedrive generally offers more robust features, but the right choice depends on your specific enterprise requirements including security, compliance, and integration needs. Our team spent 26 hours testing both platforms in real-world scenarios to bring you this analysis.
Is Pipedrive cheaper than Close CRM?
Pipedrive starts at $14–$99/user/mo while Close CRM starts at $25-79/mo. Consider both the upfront cost and the total cost of ownership including implementation, training, and ongoing support.
Which tool has better integrations, Pipedrive or Close CRM?
Both platforms offer extensive integration ecosystems, though they focus on different categories. Pipedrive integrates well with crm & sales tools, while Close CRM connects with crm & sales platforms.
How This Page Is Built
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Sources
Each page is assembled from material we hold: our recorded review dataset, vendor documentation, and published pricing pages.
Scoring
Nine recorded category ratings on a 1-5 scale. The overall score is their mean, rounded to one decimal.
Consistency
The same figure is used wherever a tool appears, so ratings and review counts agree across the site.
Dating
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Limits
Facts we cannot source are left off the page or marked unverified rather than stated as confirmed.
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