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Communication

Microsoft Teams vs Webex

Quick Answer

Microsoft Teams vs Webex: Microsoft Teams is our overall pick for Communication teams — Microsoft Teams 4.3/5, Webex 4.1/5; Microsoft Teams from.

TL;DR

  • Microsoft Teams vs Webex: depends on your priorities
  • Microsoft Teams leads in user rating
  • Webex leads in several feature areas
  • 11 features are shared equally between both tools
  • Consider your specific workflow needs when choosing between them

Key Takeaways

  • Category: Communication
  • Total features compared: 12
  • Microsoft Teams exclusive features: 1
  • Webex exclusive features: 0
  • Shared features: 11
  • No clear winner — depends on use case
  • FAQs answered: 5
  • Last updated: July 20, 2026
Reviewed by PilotStack TeamUpdated July 20, 2026How we scoreEditorial comparison · Based on recorded page data
Microsoft Teams
8%
Feature score
Read full review
Webex
0%
Feature score
Read full review
12
Features Compared
Tie
Overall Winner
5
FAQs Answered

Feature Comparison

Microsoft Teams
1
wins
Tie
11
both
Webex
0
wins
FeatureMicrosoft TeamsWebex
User Rating
Starting Price
Best For
Ease of Use
Integration Ecosystem
Pricing
Freemium: Free – $12.50/mo per user · Freemium: Free – $25/mo
Category & Positioning
Communication. Unified communication hub for Microsoft 365 organizations combining chat, video, calls, and file collaboration · Communication. Cisco's enterprise video conferencing and collaboration platform
Key Capabilities
Chat & Channels, HD Video Meetings, Together Mode, Presenter Coach, Teams Phone · Webex Core Platform, AI Assistant, API Access, Mobile App, Single Sign-On
Integrations
Microsoft 365, SharePoint, OneDrive, Power BI, Salesforce, ServiceNow · Zapier, Slack, Salesforce, Google Workspace
API
API available in the recorded profile. · API available in the recorded profile.
Security & Compliance
SOC 1 Type II, SOC 2 Type II, SOC 3, ISO 27001, FedRAMP, GDPR, HIPAA, CCPA · SOC 2 Type II, ISO 27001, FedRAMP, HIPAA, GDPR, CCPA, HIPAA, FERPA
Migration
Low · Medium

Decision Framework

How to choose
  • 1Choose Microsoft Teams if you need better user rating
  • 2Choose Webex if
  • 3Both tools serve different needs — evaluate based on priority features

Bottom Line

The recorded criteria do not produce a single overall winner. Compare the feature rows and linked reviews against your priorities.

Best for: Both options have trade-offs; prioritize the criteria most important to your workflow.

Verdict

How they compare

The dataset does not record a clear overall winner. This comparison covers 12 recorded criteria. 11 criteria are marked as available for both products, 1 are exclusive to Microsoft Teams, and 0 are exclusive to Webex. The most useful way to read the table is to focus on the criteria that map directly to the workflow you are replacing or improving. Microsoft Teams is recorded at 4.3/5. Its positioning is Unified communication hub for Microsoft 365 organizations combining chat, video, calls, and file collaboration. The profile lists Chat & Channels, HD Video Meetings, Together Mode, Presenter Coach, Teams Phone as available capabilities. Webex is recorded at 4.1/5. Its positioning is Cisco's enterprise video conferencing and collaboration platform. The profile lists Webex Core Platform, AI Assistant, API Access, Mobile App, Single Sign-On as available capabilities. Microsoft Teams has exclusive coverage for user rating. In the recorded detail, User Rating: recorded as available. Webex has no exclusive criteria in the recorded feature set. Microsoft Teams is recorded at 4.3/5 with freemium pricing (Free – $12.50/mo per user). Webex is recorded at 4.1/5 with freemium pricing (Free – $25/mo). For the final choice, separate must-have requirements from preferences. A product with more recorded criteria is not automatically the better fit if the additional capabilities are irrelevant to your team. Likewise, a smaller feature footprint can be an advantage when it reduces configuration or training effort. Before switching between Microsoft Teams and Webex, verify the workflows represented by the criteria above, confirm current pricing on the vendor sites, and check export/import support, authentication, integrations, and user migration requirements. Recorded feature coverage is a comparison signal, not proof that one product is better for every team.

Frequently Asked Questions

Which is better, Microsoft Teams or Webex?

based on the recorded comparison criteria, Microsoft Teams edges ahead with a 4.3/5 rating. Microsoft Teams excels at Microsoft Teams is the communication and collaboration platform at the center of, while Webex is stronger for Webex is a communication platform that helps Enterprises and Government and Heal.

What are the main differences between Microsoft Teams and Webex?

Microsoft Teams and Webex differ in pricing (Free – $12.50/mo per user vs Free – $25/mo), target audience, and feature focus. Our comparison table breaks down these differences.

Is Microsoft Teams cheaper than Webex?

Microsoft Teams starts at Free – $12.50/mo per user while Webex starts at Free – $25/mo. Consider total cost of ownership including implementation and training.

Which tool has better features, Microsoft Teams or Webex?

Both platforms offer strong features for communication. Microsoft Teams scores higher overall, but specific feature needs may favor one over the other.

Can I use Microsoft Teams and Webex together?

Many organizations use both tools for complementary purposes. However, for overlapping use cases, choosing one streamlines workflows.

How This Page Is Built

Every page on PilotStack follows the same published scoring rules, sourcing policy, and independence policy.

Sources

Each page is assembled from material we hold: our recorded review dataset, vendor documentation, and published pricing pages.

Scoring

Nine recorded category ratings on a 1-5 scale. The overall score is their mean, rounded to one decimal.

Consistency

The same figure is used wherever a tool appears, so ratings and review counts agree across the site.

Dating

Every page shows the date it was last reviewed.

Limits

Facts we cannot source are left off the page or marked unverified rather than stated as confirmed.

Editorial separation

Commercial relationships do not determine editorial ratings, rankings, or inclusion criteria.

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